Will AI Moderation Ever Become Fully Accurate?
Every few months, a new headline appears claiming that artificial intelligence will soon solve the internet’s moderation problem. Better models.Smarter…
The Stories Behind the Screens
Every few months, a new headline appears claiming that artificial intelligence will soon solve the internet’s moderation problem. Better models.Smarter…
Every few months, a new headline appears claiming that artificial intelligence will soon replace human moderators completely. The argument usually…
Not long ago, most content moderators were reviewing things created by humans. Photos.Videos.Posts.Comments. But the internet is changing quickly. Today,…
When people talk about the future of social media, decentralisation often comes up as the solution to many platform problems.…
When people talk about harmful content online, the conversation usually focuses on what should be removed. But from inside Trust…
When people think about content moderation, they often imagine a simple system: a set of rules applied equally to everyone.…
The first time I reviewed a “fuel shortage” rumour, it didn’t look dangerous. It was a simple post. A blurry…
It Looked Like a Normal Post One post I reviewed during a fuel panic stayed with me. A blurry image…
It Started Like Any Other Shift Then within minutes, it wasn’t. My dashboard started filling up with war-related content. Videos…
When News Breaks, Everything Accelerates The moment breaking news hits, platforms change instantly. I remember logging in during a major…
The Announcement That Should Have Slowed Things Down I remember the moment a ceasefire was announced. News channels started reporting…
The Day Things Were Supposed to Be Over I remember the shift when the news finally confirmed it. The conflict…
The Day Things Started Feeling Normal Again I remember stepping out after weeks of monitoring crisis-related content. Shops were open.…
What You See vs. What We Handle When people think about Trust & Safety during war, they often imagine content…
It Didn’t Matter Where the War Was The first time I handled war-related content at scale, it was tied to…
The Silence No One Was Prepared For The first thing I noticed wasn’t panic. It was silence. No new posts.…
It Didn’t Start on TikTok The first time I tracked a viral war narrative, it didn’t begin on a mainstream…
The First Time I Couldn’t Tell I remember pausing on a video longer than usual. It showed a missile strike.…
It’s Never Just One Conflict Most people assume Trust & Safety teams deal with one major crisis at a time.…
The Post That Looked Perfectly Fine I remember reviewing a post that didn’t trigger a single automated flag. A photo…
The Case That Didn’t Fit the Rule There’s one type of moment in Trust & Safety that doesn’t leave you…
For years, social media platforms have said the same thing when difficult moderation questions arise: “We’re just platforms.” The idea…
When people talk about content moderation, the conversation usually goes in two directions. Either platforms are accused of censoring too…
From someone working in Trust & Safety This is probably one of the most common questions people ask about content…
From someone working at the intersection of AI and enforcement When people talk about automated content filtering, the conversation usually…
What I wish someone told me before I entered the field Every week, someone asks me the same question: “How…
From inside Trust & Safety On the surface, protecting minors online sounds straightforward. Detect harmful content. Remove it. Ban bad…
From someone working in Trust & Safety If you’ve ever had your account suspended and thought, “This makes no sense,”…
When an account gets banned online, reactions are usually immediate. Some people say: “Finally. That account should’ve been removed long…
(From Someone Who Works in Trust & Safety) AI moderation is often described as scalable, efficient, and objective. And to…
In Trust & Safety, most decisions are made in minutes. But their impact can last much longer. A single click…
Most people think social media runs on algorithms. It doesn’t. It runs on people. Real people who review content, make…
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Explore our powerful themes, flexible designs, and easy setup tools — no coding required.
Explore our powerful themes, flexible designs, and easy setup tools — no coding required.
Explore our powerful themes, flexible designs, and easy setup tools — no coding required.
Explore our powerful themes, flexible designs, and easy setup tools — no coding required.
Explore our powerful themes, flexible designs, and easy setup tools — no coding required.
Explore our powerful themes, flexible designs, and easy setup tools — no coding required.
Explore our powerful themes, flexible designs, and easy setup tools — no coding required.
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